If you loose the administrator password for the Motorola Wireless LAN Switch (WS5000, WS5100) you can factory default the configuration and administrator password with the following procedure.
You'll need to console up to the physical switch with a null serial cable. I believe the majority of Motorola (Symbol) equipment defaults to 19200-8-N-1. You need to login to the console as the username "restore" with the password of "restoreDefaultPassword". Here's an example;
WS5100 login: cliAfter the switch reboots you'll need to use the default administrator username and password to log into the switch. They are username "admin" and password "Symbol". I've seen some cases where the password was "symbol", the difference being the case of the first letter.
User Access Verification
Username: restore
Password: restoreDefaultPasword
WARNING: This will wipe out the configuration (except license key) and
user data under "flash:/" and reboot the device
Do you want to continue? (y/n): y
Cheers!
7 comments:
hmm i have WS5000 (on back of the switch is WS5100) and this advice doesn't work!! My switch is: SYMBOL WS5000 2.1.0.0-029R
I can login with admin/symbol but there is no option to change password / reste switch.
HELP how to reset that kind of switch/situation :)
I'm sorry to hear that didn't work for you. Please remember that you need to serial up to the switch and the username/password are case sensitive.
If you already have access to the switch you can load the default configuration with the following commands;
WS5100> configure
WS5100.(Cfg)> restore configuration WS5000Defaults_v2.1.3.0-010R.cfg
Just replace the "WS5000Defaults_v2.1.3.0-010R.cfg" above with the default configuration file that already sits on your switch. You can find it by issuing a "dir" command. If you are running v2.1.0.0-029R then the filename should be WS5000Defaults_v2.1.0.0-029R.cfg".
If you wish to change the admin password then issue the following commands;
WS5100> configure
WS5100.(Cfg)> user admin password
Then just answer the prompts.
Good Luck!
Hello, please hel me:
The WS5100 is in mode Fault in boot and need the "Diagnostic mode password".
¿What is the password?
Thank you
Gerardo
Was Initially able to Get into CLI and WEB Interface Now I can only Ping the IP Address can not get WEB Interface
3.0.2.0-008R.v2
Can I reset Factory Default? How
You you'll need to follow the instructions above in order to factory reset the wireless switch. You'll need to connect to the serial interface (19200-8-N-1) in order to reset the switch. I believe the serial cable will need to a nulled (crossover - transmit and receive pairs crossed).
If the switch boots in diagnostic mode you really don't have many options available. You can either return it to Motorola/Symbol for repair or you can use it as a door stop.
Cheers!
I have a Symbol WS5000 that keeps rebooting and doesn't give me the option to login. Is there any way for me to short a combination of pins to reset it?
The short answer is no. The long answer is complicated depending on what version of software you're running on the WS5100.
The older switch v2.x software would generally just bomb out to a CLI> or DEBUG> prompt which was basically useless. The newer switch v3.x software appears to generally sense that there is some problem and literally reboots the switch. If there is a problem with the software or configuration the switch will just continually reboot itself. Thankfully the v3.x software allows for two versions of software with a feature called "Software image failover". If the current software image fails to load properly the switch will attempt to boot from the other installed image. Unfortunately this feature needs to be enabled and saved to the configuration before any problem surfaces.
Assuming you have a WS5100 Wireless LAN Switch v3.x and if you know the previous image name you could interrupt the LILO boot process and try typing in the name of the image file followed by the ENTER key.
You could always RMA the device to Motorola if your unsuccessful.
Good Luck!
Post a Comment