I can remember searching for hours trying to located these two "default" passwords for the i2007 and 1100E series IP phones. Hopefully this will make someones jobs a little easier.
In order to access the configuration menu of the Nortel i2007 IP phone while the phone is booting you'll be challenged to enter the "Administration Password". The following key sequence should work;
2, 6, 5, 6, 7, *, 7, 3, 8, OKIn order to access the configuration menu of the Nortel 1110/1120E/1140E/1150E IP phone while the phone is booting you'll be challenged to enter the "Administration Password". The following key sequence should work;
2, 6, 5, 6, 7, *, 7, 3, 8, DownIf the Nortel 1110/1120E/1140E/1150E IP phone is already running (connected to a Nortel Succession Call Server / Success Remote Gateway) you access the configuration by pressing the Services key twice and select the Network Configuration option.
Cheers!
12 comments:
Thank you, thank you, thank you!!!
Thank yoy! Very Useful!!
Hi, I'm having trouble getting to this menu. I have an 1140E which is currently booting, the screen says
"F/W Version 06A5C39d14
Starting DHCP...
Abort"
I can't press services or enter the code you mentioned to get to the menu. Any ideas?
Hi Dan,
If you're already at "Starting DHCP..." you've missed the opportunity to get the phone into configuration mode.
I would suggest you read this article. You need to strike the four softkeys at the top of the phone when it displays the word "Nortel".
Cheers!
Hi Michael
Thank you for getting back to me.
I've had a look at the article you mentioned however its for a different phone. I have a Nortel 1140e. I tried the softkey approach to no avail.
Any other ideas?
Thanks, Daniel
Hi Dan,
I realize the i2002/i2004 doesn't really look anything like the 1120e/1140e but the configuration is fairly similar. I'm not in the office to actual test this but if my memory serves me correctly you should strike the four software keys (left to right) just below the display once the Nortel logo appears after power cycling the phone.
Depending on the version of firmware you may also be able to configure the phone by pressing the Services key and selecting Network Configuration.
Once I'm back in the office (later in the week) I'll confirm that I'm not sending you on a wild goose chase.
Cheers!
Hi Michael
THanks for your advice, I managed to get into the settings to change to manual IP addressing. Still couldn't find an option to change "S1" to my SIP server address so provisioning hasn't worked. For some reason this 1140 has different menus than my other ones so it's all very unfamiliar.
Hi Michael
I managed to get it all working. Your help has been greatly appreciated.
Daniel
Thanks very much!
Hi Dan,
Im just reading this post and am having exactly the same issue with one 1140 with same firmware.
Can you let me know what you did to fix it?
Tried to change to static address but as you could not find s1 address.
Thanks,
Alberto Palop
Hi Alberto,
Your post is vague but I believe it sounds like you can't find the S1 values within the phone configuration.
If the phone is set for Full DHCP it will not prompt you for the S1 value because it expects to get that value from the DHCP server. I would suggest you disable DHCP on the phone and statically configure everything connecting to the phone to a simple access (VLAN) port. That will help you prove the phone actually works.
I would also suggest you reference the following post, if you haven't already;
Nortel i2002/i2004 Internet Telephone
In that post I go over all the phone configuration options for an LLDP-MED (Automatic Voice VLAN support) configuration. You should notice that there is no "S1 IP Address", "S1 Retry" or "S1 Port" values because Full DHCP is enabled.
While your using an 1140e the configuration options are nearly identical to the i2002/i2004 phones.
Good Luck
Thanks for the comment Kevin!
Cheers!
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